Subject: Arabic Language Test - Muhammad Ali Naim Shaikh
From: Muhammad Ali Naim Shaikh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 10 Oct 2020 03:36:44 -0400

Foreign Language
Screening Test

Name

Muhammad
Ali Naim Shaikh    /  (+91) 9410626398
/ [email-masked]

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

First I will excuse him formally.

after that I will correct his address then I will try to send his order as soon
as possible. After receiving the order by him I will call and excuse again and
will thank for his trust......

In ENGLISH - Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

I m Muhammad Ali Naim from Bijnor.

I m 23 years old boy.

I have completed my education from Maulana Azad National Urdu University Lucknow
Campus (Master of Arts in Arabic language and literature)

I want to work as a international relations executive (Specially for Arabic
Countries).

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

الفرق
بين الموضف الجيد و الموظف العظيم

الموظف العظيم الذي يعمل بالجهد و الاستقلال
ويؤدي وظائفه بالذوق والشوق .

وهو يفهم ان هذا العمل له كعمله النفسي فلذا
يعمل عملا كثيرا جيدا بالجهد والاستقلال
والدوام. ويشغل في العمل دائما

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

لانني قادر بالتكلم باللغة العربية
وكذلك بالكتابة العربية وانا أريد أن أكون
موظفا لشركتكم و اعد أن أكون محاولا للعمل بكل
جهد مااستطعت ...

Please answer this question in YOUR
LANGUAGE: In 200 - 500 words please tell us about any city or town that you
traveled to

قبل سنتين انا سافرت الى
المدينة الشهيرة للهند "حيدرآباد “ التي كانت
في زمن سابقة معروفة برئاسة نظام حيدرآباد .

إنني وجدت هذه المدينه  ذا ثقافة عظيمة و
قديمة

وكانت هناك تعميرات قديمة جيدة التي يزورها
الزائرون كثيرا و دائما.

وكذلك في مدينه حيدر اباد الاطعمة الجيدة
واللذيذة موجودة من ابرزها "حيدر ابادي
برياني" التي ياكلها الزائرون بالشوق الكثير

وكذلك هناك اسواق كثيرة