Subject: Fwd: Arabic Language Test - Shameem Akhtar
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Fri, 9 Oct 2020 06:34:27 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 9 Oct, 2020, at 17:08, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Shameem Akhtar / (91) 9818521909 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Frist of all I will excuse to him to forgive my mistake than I will make him satisfy that from now I never do the same mistake kindly accept my apology and continue the new order 
Thank you sir . 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am Shameem Akhtar my father's name is Mohammad Ibraheem I belong to Bihar but I live in Delhi I have done my Graudation in Arabic 2015 from Jamia Milla College New Delhi than I got a chance to go Kindam of Saudi Arabia to work I did my work there 2.5 years as a salesman in super market than I came back to India and some friends told me to join medical tourism in Delhi that I got selected in VPS Rockland hospital as an Arabic Interpreter I did my work there more than 2 years before the lockdown my contract is over there .now I am searching a new job. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	بالنسبة لي الخدمة للزبون هذا اهم شغل لذا لابد لخادم يكون جيدا في الكلام واللطافة في الكلام و بعد ذلك أهم شى هو يسمع تمام ايش الزبون يطلب هذا أهم شئ عندي لما انا اسمع و افهم طلبه بعدين أنا أقدر اخدمه بأحسن الطريق 
افضل الخدمة ان أفهم طلب حقه و تكلم معه بالأدب و الاحترام. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	١ أنا أظن أنا أعرف اللغة تمام 
٢ أنا أظن أنا أقدر اشتغل وتتعامل مع الزبون بأحسن الطريق لذا أنا اشتغلت قبل هكذا في في الماضي 
٣ أنا اتكلم بالادب والاحترام مع الناس 
٤انا اقدر اشتغل في الجماعة و الوحدة 
٥ عندي خبرة خاصة لتعامل بين العرب أنا أعرف حضارتهم. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	أنا زرت آغرة مرة هناك أنا شفت تاج محل الذي بني ملك شاهجان بذكري زوجته اسمها ممتاز ،هناك شفت ازدحام الزائرين الذين جاوؤا من مختلف البلاد من جميع العالم و معي كان ثلاث أصدقاء نحن سمعنا من راشد الذي يسمعنا القصة تاج محل كيف بني شاهجان هذة المقبرة العبقرية هو قال جاب الحجر الثمين من إيران ز هكذا من بلاد الاخري الخارجية و بعد ذلك العامل الذي بناهاهذة العمارة الشامخة شاهجان قطع ايديهما لذا هو ما يقدر يبني مثل هذه العمارة 
و بعد ذللك نحن تنسينا و اكلنا و شربنا حتي المساء نحن رجعنا السكن حقنا نحن تمتناكثير