Subject: Fwd: Arabic Language Test - Masihuddn Siddiqui
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 8 Oct 2020 00:22:49 -0700 (MST)

Hi Team, 

Please evaluate written and spoken both 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 7 Oct, 2020, at 12:06, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Masihuddn Siddiqui / (91) 7905349690 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	First of all I apologize for that with using of courtesy words and will check the order details if there is any mistake happened by me so I will talk politely with customer and and apologize then I will ensure him that your order will reach in some time if any problem you face related your order so please contact me 
Have a nice day 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My name is masihuddin I belong from Balrampur Utter perdesh India 

I have completed my B. A honor in Arabic from KMCUAF university Lucknow. I have done diploma in Arabic English translation from same university . 
I am quite good in arabic and English. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق بين خدمة العملاء جيدة وخدمة العملاء رائعة 

الاول. يعني وضع العملاء في كلامه مطمئن 
والثاني. وضع العملاء في كلامه مطمئن و رائعة عظيمة عنده 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	1 . عندي مهارة للسنة 
2.انا اعرف كيف يتكلم من الضيوف والعملاء و كيف اعطيهم الاجابة والثقة 
3.انا احب ان اتكلم معهم بدون مشكلة 
4.حينما انا اتكلم من الضيوف او العملاء فتجد ان شاءالله الشفقة والرحمة 
5.انا اعرف بسرعة ما يحتاج الضيوف 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	مرة واحدة انا ذهبت الى مدينة لكناو لزيارة تُعرف مدينة لنكاو الهندية بأنّها إحدى أهم المراكز الأدبية انا ذهبت الى امام بارة وزرت على كل مكان والاسواق