Subject: Re: Arabic Language Test - Mustafa Adam Eldoma abdalla
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Mon, 5 Oct 2020 05:20:02 -0700 (MST)

Hi Harpreet, 

The candied did not write enough, However I evaluate the test 6 out of 10. 
I tried to call him but the number is out of network. 

Regards, 
Fauzan 

From: "HR" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Friday, 2 October, 2020 19:19:22 
Subject: Fwd: Arabic Language Test - Mustafa Adam Eldoma abdalla 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 2 Oct, 2020, at 14:55, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Mustafa Adam Eldoma abdalla / (+91) 8000123379 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	
Hello sir sorry to keep you on hold, unfortunately our team had a mistake during getting your address and to correct our mistake we offer the same order for free.. 
Hope you enjoy your meal 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	
I grew up in middle income family we use to help each other.. 
I have studied engineering during college then I graduated from Sudan 
Iam I worked as I worked as a foreman on the golf course a good hard worker I have self confidence and leadership skills. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	
الفرق بين الجيد والممتاز 
هو أن الجيد مقياس لقلة الرضى 
اما الممتاز فهو لقمة الرضى 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	
الفرق بينهما ان خدمة العملاء الجيدة هي الخدمة العادية. 
اما خدمة العملاء الممتازة هي خدمة الكفاءة. 
Q5 
لأنني أمتلك المهارات المطلوبة وروح العمل واتمنى الحصول على فرصة لإثبات ذلك. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	بالنسبة داخل دولتي زرت عده مدني منها الخرطوم والجديدة نيالا القضارف بورسودان الشمالية الخ ... اما بالنسبة للدول لقد زرت مصر السعودية جنوب السودان اثيوبيا اما داخل الهند دافعي جايبور بانغلور حيدراباد اجمير اقراء