Subject: Arabic Language Test - Mustafa Adam Eldoma abdalla
From: Mustafa Adam Eldoma abdalla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 2 Oct 2020 05:25:51 -0400

Foreign Language
Screening Test

Name

Mustafa
Adam Eldoma abdalla     /  (+91) 8000123379
/ [email-masked]

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

Hello sir sorry to keep you on hold, unfortunately our team had a mistake during
getting your address and to correct our mistake we offer the same order for
free..

Hope you enjoy your meal

In ENGLISH - Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

I grew up in  middle income family we use to help each other..

I have studied  engineering during college then I graduated from Sudan

Iam I worked as I worked as a foreman on the golf course a good hard worker I
have self confidence and leadership skills.

In YOUR LANGUAGE: What
according to you is the difference between good and great customer
service?

الفرق بين الجيد والممتاز

هو أن الجيد مقياس لقلة الرضى

اما الممتاز فهو لقمة الرضى

Please answer this
question in YOUR LANGUAGE: In 5 sentences please explain what makes you the
right candidate for customer service job.

الفرق بينهما ان خدمة العملاء الجيدة هي
الخدمة العادية.

اما خدمة العملاء الممتازة هي خدمة
الكفاءة.

Q5

لأنني أمتلك المهارات المطلوبة وروح العمل
واتمنى الحصول على فرصة لإثبات ذلك.

Please
answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about
any city or town that you traveled to

بالنسبة داخل
دولتي زرت عده مدني منها الخرطوم والجديدة
نيالا القضارف بورسودان الشمالية الخ ... اما
بالنسبة للدول لقد زرت مصر السعودية جنوب
السودان اثيوبيا اما داخل الهند دافعي جايبور
بانغلور حيدراباد اجمير اقراء