Subject: Fwd: Arabic Language Test - Mohammed shamsan
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 1 Oct 2020 06:12:54 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 1 Oct, 2020, at 17:34, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Mohammed shamsan / (+91) 9322708748 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	We apologize' for this that you were not informed in advance, but another 15 minutes were added to your order due to the addition of the gift to your order. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	1/Computer course 
2/English Language course 
3/I worked in the field of fashion and beauty marketing for a period of 6 years 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الخدمة الجيدة :أن تقدم جميع الخدمات المتاحة لديك للعميل 
الخدمة الرائعة :أن العميل اليك بخدماتك العديدة والمتميزة 

* أن تفي بوعودك في كلا الحالتين 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	١/القدرة على تحمل ضغوط العمل 
٢/لدي خبرات سابقة في مجال التسويق 
٣/لدي الشغف وحب العمل 
٤/سرعة التكييف في بيئة العمل 
٥/لدي أفكار جديدة ومبتكرة 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	كانت مدينة الرياض في سنة ٢٠١٩ شهدت أفضل تغير على مر السنوات السابقة من احتفلات ومهرجانات عالمية لاتعد كان الشعور جدا رائع مع الجو الممطر أتمنى أن ازورها مرة أخرى