Subject: Arabic Language Test - Ali Almohammed
From: Ali Almohammed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 1 Oct 2020 02:44:38 -0400

Foreign Language
Screening Test

Name

Ali
Almohammed    /  (091) 9316583467
/ [email-masked]

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

I will apologize to the customer and correct the situation and
try to satisfy the customer

In ENGLISH - Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

Bachelor degree in Applied Geology from albaath University

2 years experience in teaching as a teaching assistant in albaath University

I am doing master degree in petroleum exploration in pdpu

In
YOUR LANGUAGE: What according to you is the difference between good and great
customer service?

A good customer is one who almost usually
communicate with us.

A great customer is one who always communicates with us.

Please answer this question in YOUR LANGUAGE: In 5 sentences please
explain what makes you the right candidate for customer service job.

1_ القدرة على التواصل

2-سرعة الأداء في العمل

3-القدرة على استيعاب مطالب العميل

4-السعي لإرضاء العميل

5-توفير عروض للعملاء الدائمين

Please answer this
question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or
town that you traveled to

لقد زرت خلال
مدينة بونا لقد كانت من اروع المدن التي زرتها
على الاطلاق طقس جميل جدا وطبيعة خلابة
بالإضافة إلى وجود العديد من المطاعم
المتنوعة التي تقدم اطباق من مختلف
البلدان