Subject: Arabic Language Test - Farha Deeba Khan
From: Farha Deeba Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Sep 2020 04:47:47 -0400

Foreign Language
Screening Test

Name

Farha
Deeba Khan     /  (91) 8076520356
/ [email-masked]

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

first of all I'd apologize him for making him wait for so long
then I'll ask him to wait a little bit more

I'll convince him anyhow not to let it happen again

In ENGLISH - Please
describe your Background (Personal, Educational, Professional) - 50 - 100
words

I'm Farha 22 years old, born and raised in Delhi only

Done my graduation from Delhi university

Now pursuing MPS from IGNOU and learning Arabic besides

I've always been interested in learning languages I'm proficient in 4 languages
(English, Punjabi, Arabi, Hindi and a little Spanish)

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

هذا كل
شيء يعتمد علي اخلاقك يعني اذا انت تتكلم
جيدمعهم فهم تتكلمون جيد كمان معك

لكن انت لازم تكون مبسوط اذا بدك تفعلكم
مبسوط

Please answer this question in YOUR LANGUAGE: In 5
sentences please explain what makes you the right candidate for customer service
job.

لان اولو انا اقدره بسبب انا اعرف
لغةه  و انا اقدر ان اتكلم اربع لغة و بعدين
هناك كل طرح costumers to attend

Please answer this question in YOUR LANGUAGE: In 200
- 500 words please tell us about any city or town that you traveled to

انا رحت في حيدراباد اول مرة قبل سنه
مع اصدقيو كنت مبسوطة هناك انا لقت مع النا
مختلف و انا درست شيء اكتير من الناس و من
المكان كمان

اول شيء انا اخذت تجبه