Subject: Re: Tech Support Candidate - Priyanka Kumari
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Tue, 29 Sep 2020 10:34:03 +0000

No

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 29 September 2020 at 11:09 AM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Priyanka Kumari

Hi Ma'am,

Her spoken was good,
Her Current salary is 17000/-
Expecting 22000/-
Have to serve 15 days notice.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 17 Sep, 2020, at 14:52, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Priyanka Kumari
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8851593387
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Mandoli Delhi
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) VoIP
Desktop Support
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Impact Infotech pvt ltd (service partner of Wipro)      Desktop Support Engineer L1     NA      17084
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  I will follow these steps :
First of all i will check URL if it is correct or not. If URL is correct than will Delete Cookies. for Delete cookies open chrome, at the top right select more go to setting than select Advance, in the privacy and security section select clear browsing data. and than clear browsing data after that will check proxy setting and than will check by Running Link.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Go to Setting
Tap the Bluetooth option
Turn on bluetooth and make sure bluetooth device should be on too
A list of available device will appear on mobile screen
if your speaker is not listed, press the device name and pair the bluetooth device with mobile than it will get connect.
What according to you makes you a good candidate for customer service or technical support job? The ideal candidate tends to be passionate about their work and get a lot of enjoyment and pleasure out of it.
For customer support job or Technical support job candidate should have good Communication skill, Customer Empathy, Knowledge about work, Patient and most important Stress management.
These things make a candidate Good for this Role.
On a scale of 1 - 5 please rate your fluency in spoken English  4