Subject: FW: Tech Support Candidate - ADITYA PATEL
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Tue, 29 Sep 2020 10:30:13 +0000

No

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 29 September 2020 at 11:26 AM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - ADITYA PATEL

Hi Ma'am,

Please check for HFL

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 16 Sep, 2020, at 15:24, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    ADITYA PATEL
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (011) 9971264421
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      DELHI
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Meritnation     IT Support Executive    14 July 2020    18k
Previous Employer 1     CollegeDunia    Technical Support Engineer      29 march 2019   15k
Previous Employer 2     Softkiwi        Android Developer       February 2019   NIL
In your past experience you have (select all that applies)      Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First step I will check Internet Connection using  ping command .
Second Step
Physical check LAN wires Rj45 connecting properly or not. check Wi-fi connection
Third Step check website which is follow HTTPs or not
Fourth Step I follow in windows proxy is open or not
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First step Both device must be On
Second step both device must be Bluetooth On
Third step Go to Mobile Setting Select Bluetooth option and find Bluetooth speaker details and apply for connect device.
Fourth Step Check device is connected or not.
Play audio and video
What according to you makes you a good candidate for customer service or technical support job? Technical support job which is a responsible job in technical field . All type of issue related to hardware and software . we help to customer to solve their query.we have learn many things for customer support  and ready for new challenge
On a scale of 1 - 5 please rate your fluency in spoken English  3