Subject: Fwd: Tech Support Candidate - ADITYA PATEL
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 28 Sep 2020 22:56:51 -0700 (MST)

Hi Ma'am, 

Please check for HFL 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 16 Sep, 2020, at 15:24, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	ADITYA PATEL 
E-mail 	[email-masked] 
Phone Number 	(011) 9971264421 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
Where do you currently live (area) 	DELHI 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Meritnation 	IT Support Executive 	14 July 2020 	18k 
Previous Employer 1 	CollegeDunia 	Technical Support Engineer 	29 march 2019 	15k 
Previous Employer 2 	Softkiwi 	Android Developer 	February 2019 	NIL 
In your past experience you have (select all that applies) 	Interacted with customers over Email 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First step I will check Internet Connection using ping command . 
Second Step 
Physical check LAN wires Rj45 connecting properly or not. check Wi-fi connection 
Third Step check website which is follow HTTPs or not 
Fourth Step I follow in windows proxy is open or not 

Please list the steps to connect a Bluetooth speaker to your mobile phone. 	First step Both device must be On 
Second step both device must be Bluetooth On 
Third step Go to Mobile Setting Select Bluetooth option and find Bluetooth speaker details and apply for connect device. 
Fourth Step Check device is connected or not. 
Play audio and video 

What according to you makes you a good candidate for customer service or technical support job? 	Technical support job which is a responsible job in technical field . All type of issue related to hardware and software . we help to customer to solve their query.we have learn many things for customer support and ready for new challenge 
On a scale of 1 - 5 please rate your fluency in spoken English 	3