Subject: FW: Tech Support Candidate - Lupini Medi
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 28 Sep 2020 13:04:47 +0000

He is not suitable, no point getting interview done for him

From: Lupini Medi <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Monday, 28 September 2020 at 1:35 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Lupini Medi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Lupini Medi
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9319548994
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Faridabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Support mart    Sellers         05/07/2018      30k
Previous Employer 2     Apollo hospital         Translator French -English      20/12/2018      10/02/2020
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1First of all, I will refresh the page , if same problem persist.
2. I will check to make sure if my connection working properly(Routers on or not, wifi settings)

3. Restart my device and my routers
4. Check if this site is for everybody Or private
5. Check if it my anti-virus bloc this site or change my VPN or my Adblock
6.Etc
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1 Check if my Bluetooth is on or off, if off
2 Go to settings, tape the Bluetooth option
3 Turn on Bluetooth.
4 A list of available devices will appear surely then

5. Go on your mobile in Bluetooth section select your speaker name , so you will be connected
What according to you makes you a good candidate for customer service or technical support job? According to me , I don’t have problem, both can make me a good candidate
On a scale of 1 - 5 please rate your fluency in spoken English  4