Subject: Re: Arabic Language Test - Abdelbaset mohamed Ibrahim
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Mon, 28 Sep 2020 10:05:42 +0000

Bad English, waitlist

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Monday, 28 September 2020 at 2:46 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Arabic Language Test - Abdelbaset mohamed Ibrahim

Hi Ma'am,

He is expecting salary between 35-40k

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 24 Sep, 2020, at 15:09, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Abdelbaset mohamed Ibrahim    /  (560090) 7406974943    / [email-masked]<mailto:[email-masked]>
Whats your first language       Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   I would apologize for the customer about making late his order..and  will let him know that mistake is been made while entering his address .. then I will redirect the delivery agent to the proper address..
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     I'm Sudanese B.pharmacy student, 26 years old, have a good communication skills and some marketting experience..
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      الفرق بين خدمة العملاء الجيده وخدمة العملاء الممتازه أن الخدمة الممتازه تنال رضاء العميل وتكون سبباً في زيادة الارباح بصوره واضحه جداً.. وتوفر الثقه بين العميل والمؤسسه..
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        ما يجعلني مؤهل كي أنال هذه الوظيفه أولاً الثقة في النفس.. ثم قدراتي على التواصل وعلى فهم الكثير من اللهجات.. وأنني دوماً أملك الكريقه التي ترضي الزبائن جميعاً..
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     سأتحدث عن مدينة حيدر أباد.. قمت بعدة زيارات لتلك المدينه الرائعه.. و استمتعت جداً بتلك الرحلات المتتاليه.. حيث وجدت فيها الراحة والسكون والطمأنينة.. حيدر أباد مدينة مزدحمه وتضج بالسكان .. الطرقات دوماً ممتلئه بالمارَّه.. ترتفع فيها درجات الحراره بشكل كبير ولكن تظل هي دوماً دار الطمأنينه برغم كل المتاعب والأتراح.. ما يميزها عن سواها أنك دوما تجد ما تأكله نسبة للمطاعم التي لا تغلق على مدار الساعة.. هذا الشئ يجعلها مهيئة لاستقبال جميع أنواع الزوار والسياح.. لا أبالغ لو قلت أنها المدينة المحببة للنفس.. و إن خيروني أين أقضي بقية عمري سأختارها بدون منازع..