Subject: Fwd: Arabic Language Test - MOHSEN MOHSEN ALI ALDHAWI
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 28 Sep 2020 02:13:01 -0700 (MST)

He is maximum expecting 35k. Let me know what max we can offer him. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 23 Sep, 2020, at 13:56, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	MOHSEN MOHSEN ALI ALDHAWI / (0091) 7073089806 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I'll answer the call and the first thing I'll do is that, I'll apologize to him for my mistake, and try to make him that he is right and I committed the mistake and I should recover the situation, and I'll try to convince him kindly to deliver to him a new pizza as soon as possible. If he denied that I have to explain to him how I did this mistake by missing his address and deliver it to another one, so that he might accept my apologies and feel satisfied. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I MOHSEN MOHSEN ALI, holding a Yemeni nationality passport. I'm presenting in India for studying, I have done my b.tech engineering course , and now I'm trying to get experiences in work field and how to work under press, and gain the ability to tolerate. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الخدمة الجيدة تساهم في ازدياد ربح المنشأه وازدياد اعداد العملاء والسيئة منطقياً تجعلهم يفرون وتنتشر سمعة سيئة عن المنشأة 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	لقد اخترت هذه الوظيفة كونها ستساعدني في اكتساب خبرات ومهارات جديدة من خلال هذا المجال والعمل على ثقلها في المستقبل . وأيضاً اخترت هذا العمل في هذه المؤسسة لكفائتها ومنحها فرصة لكل طموح لكي يبرز ما لديه من قدرات. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	لقد قمت برحلة سياحية الى مدينة بونا الهندية في ولاية ماهراشترا والتي تقع في الجزء الجنوبي الى حدٍ ما من الهند. ذهبت لزيارة هذه المدينة نتيجة لما كنت أسمعه من مديح لها ولجمال المدينة من قبل أبناء الجالية اليمنية المتواجدين فيها وخارجها ممن زارها مسبقاً. لقد قضيت اوقاتا ممتعة فيها مستمتعا بجمال الطبيعة الخلاب من أنهار وشلالات وتواجد مزارع الفراولة في ريفها الرائع المسمى ب بانشجني 
هذه اسرتني بجمالها الطبيعي الرائع لما تحتويه من أنهار وشلالات وجبال مغطاة بالكساء النباتي الكثيف من شجيرات. إضافة الى ذلك طقس مدينة بونا رائع ويشعر الزائر بالارتياح فليست بالحارة جدا ولا بالباردة فطقسها معتدل الى حد ما . أتمنى ان ازورها مرة أخرى ولو لايام قليلة كوني احن لزيارتها منذ فترة .