Subject: Tech Support Candidate - Lupini Medi
From: Lupini Medi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Sep 2020 04:05:08 -0400

Tech Support
Test

Name

Lupini
Medi

E-mail

[email-masked]

Phone Number

(+91) 9319548994

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Faridabad

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Support mart

Sellers

05/07/2018

30k

Previous Employer 2

Apollo hospital

Translator
French -English

20/12/2018

10/02/2020

In your past experience
you have (select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1First of all, I will refresh the page , if same
problem persist.

2. I will check to make sure if my connection working properly(Routers on or
not, wifi settings)

3. Restart my device and my routers

4. Check if this site is for everybody Or private

5. Check if it my anti-virus bloc this site or change my VPN or my Adblock

6.Etc

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1 Check if my Bluetooth is on or off, if off

2 Go to settings, tape the Bluetooth option

3 Turn on Bluetooth.

4 A list of available devices will appear surely then

5. Go on your mobile in Bluetooth section select your speaker name , so you will
be connected

What according to you makes you a good candidate
for customer service or technical support job?

According
to me , I don’t have problem, both can make me a good candidate

On a
scale of 1 - 5 please rate your fluency in spoken English

4