Subject: Fwd: French Language Test - kplao Honoré Pascal djhedehe
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Cc: HR Livesalesman <[email-masked]>
Date: Fri, 25 Sep 2020 16:06:59 +0000

Tech round please

Sent from my iPhone

Begin forwarded message:

From: kplao Honoré Pascal djhedehe <[email-masked]>
Date: 25 September 2020 at 18:28:45 GMT+5:30
To: Saurabh Dadu <[email-masked]>, Ashish Dabral <[email-masked]>, "[email-masked]" <[email-masked]>, Urvika Chaudhary <[email-masked]>, "[email-masked]" <[email-masked]>, Deeksha Dadu <[email-masked]>
Subject: French Language Test - kplao Honoré Pascal djhedehe
Reply-To: [email-masked]

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    kplao Honoré Pascal djhedehe    /  (0) 7005852558    / [email-masked]
Whats your first language       French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   First of all I will apologize for the delay and explain the situation with a very calm voice and make sure that it's pizza it's delivered as earliest possible , and call him back to apologize again after delivery and thanks him for his understanding.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     Hi ,

I am Kplao honoré Pascal from Ivory coast and living in India since 2008, I am Married and Dad one Daughter.
I studied BCA from 2009-2012 in Koshy college Banglore .
I worked as a admission officer I charge of international students at BMA College Bangalore from Dec 2012 to Dec 2019 .
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      La différence entre le bon service client et l'excellent service client est que dans le premier cas le problème du client est traité juste comme un client ordinaire alors que dans le deuxième cas le client est traité comme une partie de l'entreprise .
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        Bonjour ,

Je suis kplao honoré Pascal .
Je suis une personne travailleuse et j'aime bcp appendre et relever de nouveaux défis.
J'aime travailler en équipe et aussi a aider aussi d'autre personnes dans leur tâche de sorte à ce l'entreprise gagne .
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     Bonjour ,

J'ai pu visiter la France l'été dernier en allant a paris la capitale  et je  vous assure que c'est une merveilleuse ville .
C'est une ville  historique remplie de Vie avec ses monuments historiques , des Bâtiments tel que le palais de l'Elysée , le château de Versailles. Il ya aussi la plus célèbre des tours au monde la tour Eiffel, on a aussi la les champs Elysées la plus belle avenue du  monde et qui est visité par plus 3 million de visiteurs par année qui vienne de tout les continents
Ça été une bonne expérience pour ma famille et moi, et nous espérons y retourner encore l'année prochaine  cette fois j'espère avoir le temps de visiter une autre ville que paris .