Subject: Tech Support Candidate - Mohit Bhatt
From: Mohit Bhatt <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Sep 2020 07:15:13 -0400

Tech Support
Test

Name

Mohit
Bhatt

E-mail

[email-masked]

Phone Number

(91) 9717974045

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida sector 56

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Truedata communication

CCE

28 March

28

Previous Employer 1

Cyfuture India pvt ltd

CCE

2019

24

Previous Employer 2

Xprezto Infosoluction pvt
ltd

Sales Ex

2018

20

In your past experience
you have (select all that applies)

Interacted with International
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First I will check my internet connection than
will check exactly what kind of error is coming  the best way to solve this
problem is to update browsers. We can directly update internet browsers from
browser settings.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Turn on
Bluetooth first on both device that will pair with mobile

What
according to you makes you a good candidate for customer service or technical
support job?

According to me the best candidate for customer
service who always fix all the problem of customer whatever he is calling for
and always give positive responses

On a scale of 1 - 5
please rate your fluency in spoken English

4