Subject: Tech Support Candidate - Jennifer NGoy
From: Jennifer NGoy <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Sep 2020 02:31:50 -0400

Tech Support
Test

Name

Jennifer
NGoy

E-mail

[email-masked]

Phone Number

(+91) 7760595361

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

In bangalor

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic
Others

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

15th

September

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with customers over Live
Chat

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

According
to me  the website do not  load troubleshoot & fixe an error message ,the
problem happen on a secure  with Http  hypertex transfer protocol website
& might be  due to the   computer time might be wrong   & we can
correct the error by  :click the menu button & select  Options,go down to
the network setting sections.,click Setting the Connection setting dialog will
open ,close the  connection setting dialog.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

step  one
Go to setting.

Click on Bluetooth option.

Turn Bluetooth on .

The list of available phone wil appear.

If the list of your phone is not available than press the button on speaker that
make it available with the Bluetooth symbols on it.

What according to you makes you a good candidate
for customer service or technical support job?

I  usual
fell good & appreciate will handling the clients inquiries when someone is
working  & helping the   clients, customer are fully satisfied & its
good for employees & company to gain a lot of customer & more income
Will  help the company to  go forward the knowledge & acknowledging the
customer with a proper word & let them fell free & comfortable will they
asking their inquiries.

On a scale of 1 - 5 please rate your
fluency in spoken English

3