Subject: Re: Tech Support Candidate - Tekweme Nick
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Date: Thu, 24 Sep 2020 14:04:38 +0000

This guy is rejected for EPOS Harpreet

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 23 September 2020 at 7:25 PM
To: "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Tech Support Candidate - Tekweme Nick

Hi,

I also tried, will let you know when he will get back to me.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 23 Sep, 2020, at 18:43, Pritish Nandi <[email-masked]<mailto:[email-masked]>> wrote:

Hi Harpreet,

Can you please check with this guy when is he available? I have tried calling him yesterday and today, however, he did not answer. When I can him now it is saying out of network coverage area. Please ping me on whatsapp if he is available.

Regards,
Pritish

________________________________
From: "deeksha" <[email-masked]<mailto:[email-masked]>>
To: "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Cc: "HR Livesalesman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 22, 2020 5:28:29 PM
Subject: FW: Tech Support Candidate - Tekweme Nick

Quick tech round please

From: Tekweme Nick <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 15 July 2020 at 7:41 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Tekweme Nick

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Tekweme Nick
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (122017) 9315614596
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      delhi , rajiv chowk
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     beno support    _       3 years 30k
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  firslty i will Check the network icon or wireless connection settings to see if i have Internet access and Ensure that the network adapter is not turned off then Check for changes to proxy settings and the network cables if your computer is wired to the router then Reset the router and the firewall or security software.
What according to you is difference between Bluetooth and Wifi? The difference is that Bluetooth is primarily used to connect devices without using cables, while Wi-Fi provides high-speed access to the internet and it can be both wire and wireless while Bluetooth is a only wireless technology standard that is used to exchange data over short distances (less than 30 feet), usually between personal mobile devices
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   a Good customer service just offer the service to the customer's expectation which is they came to you for a particular product or service and got what they were looking for.

a Great customer service exceed the call of duty which is going above and beyond customer's expectation .
What according to you makes you a good candidate for customer service or technical support job? i think what makes me a good candidate firstly its for the main reason which i have always felt within me , the passion of serving people , assisting those who buy or use the product and service that is supposed to serve the people in very positive way and meet their expectation.
On a scale of 1 - 5 please rate your fluency in spoken English  4