Subject: Re: Tech Support Candidate - jordan hoekele
From: HR Livesalesman <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Thu, 24 Sep 2020 06:50:33 -0700 (MST)

Please call him, He is now available to take calls. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 24 Sep, 2020, at 19:17, Pritish Nandi <[email-masked]> wrote: 

Hi Harpreet, 

I just called this person and he is disconnecting my calls. 

Please update. 

Regards, 
Pritish 

From: "deeksha" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "HR Livesalesman" <[email-masked]> 
Sent: Thursday, September 24, 2020 5:18:38 PM 
Subject: FW: Tech Support Candidate - jordan hoekele 

Please interview for tech 

From: jordan hoekele < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 24 September 2020 at 5:15 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - jordan hoekele 

	

	
	
			Tech Support Test 
		
	Name 	jordan hoekele 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 8929885941 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	greater noida 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Hardware - Advanced 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Freelancer 		evertday 	
Previous Employer 1 	neeyamo 	helpdesk 	18 may 2019 	45000 
Previous Employer 2 	crystal travel 	customer care 	02j une 2018 	33000 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First and foremost i will begin buy triyng 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	you need to place your smartphone close to the speaker and wait for it to appear on the Bluetooth screen under Other Devices. In most cases, the name or brand of the speaker is indicated. Press it and your smartphone connects to your Bluetooth speakerphone. 
	What according to you makes you a good candidate for customer service or technical support job? 	The first asset of an efficient customer service is its ability to listen. Indeed, this service must allow your company's customers to communicate with you, whether they wish to send you their complaints, their opinion or ask a simple question. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4