Subject: Tech Support Candidate - Gode Akouba marie angele
From: Gode Akouba marie angele <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Sep 2020 05:51:01 -0400

Tech Support
Test

Name

Gode Akouba
marie angele

E-mail

[email-masked]

Phone Number

(91) 9100396027

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Kakinada

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Finalfunnel

Lead generation
excecutive

20 august 2020

25000

Previous
Employer 2

In your past experience you have (select
all that applies)

Interacted with International customers on
Phone
Interacted with customers over Live Chat

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

In a such of case i will first clear the cache
and cookies in my browser and i will  try to navigate to the websites with the
potential network server error again in case it's not working i will open
another tab and check google.com or mozilla.org if i am able to open them, that
means the problem is from the website.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First of
all we have to one the bluetooth of your phone and also on the speaker then we
should go to your phone bluetooth setting and search the name of the bluetooth
speaker and paired it with a Bluetooth speaker

What according to
you makes you a good candidate for customer service or technical support
job?

listen skill

Active skill

speaking skill

On a scale of 1 - 5 please rate your
fluency in spoken English

3