Subject: Re: Tech Support Candidate - Jyoti Pawar
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Thu, 24 Sep 2020 09:22:59 +0000

Poor English

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 24 September 2020 at 2:44 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - Jyoti Pawar

Hi Ma'am,

PFA,

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 16 Sep, 2020, at 15:56, Ambika Mehta <[email-masked]<mailto:[email-masked]>> wrote:

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Jyoti Pawar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (110032) 9560728573
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      North East delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Customer handling and solving problems, i can work over the system
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Ag poly packs pvt ltd   Officer sales   12th jan. 2020  15200
Previous Employer 1     Sainath sales & Services pvt ltd        Admin profile   Jan 2019        15k
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  If I have found any trouble shoot then I will open the website in another browser. If my internet connection will be good and and website which j have is correct then I don't think so there will be any issue to open it.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. First of all I have to turn on The blue tooth of my phone and blue tooth speaker.
2. Second thing to do is to connect blue tooth of your my phone with blue tooth speaker.
What according to you makes you a good candidate for customer service or technical support job? I am good in customer handling, I can communicate well with people in a friendly way, also I good in problem solving. I will always work for company's growth with a good image and connection with clients.
On a scale of 1 - 5 please rate your fluency in spoken English  2