Subject: Fwd: Tech Support Candidate - Maharshi Dutt Shukla
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 24 Sep 2020 02:18:54 -0700 (MST)

Hi Ma'am, 

PFA 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 16 Sep, 2020, at 18:22, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Maharshi Dutt Shukla 
E-mail 	[email-masked] 
Phone Number 	(+91) 7053515385 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
Where do you currently live (area) 	Noida sector 59 
Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Ienergizer 	Junior engineer 	NA 	17000 
Previous Employer 1 	Bharat BPO 	CSA 	NA 	9300 
Previous Employer 2 				
In your past experience you have (select all that applies) 	Interacted with customers over Email 
Interacted with customers over Live Chat 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	In this case, first I will check the internet connectivity as well as link and i will check other website from the same browser. Restart the browser and net connectivity reboot also could be helpful. If not resolved issue and other sites working there must be issue in website. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. open bluetooth option from mobile, visibility on and search for the device. (Meanwhile power on the bluetooth speaker as well to search) 

2 To onnect with the speaker click on perticular model from searched nearby devices appear in mobile. 

3. If required press the button to pair (few devices) else it will connect post that. 
What according to you makes you a good candidate for customer service or technical support job? 	As per my opinion any one can be good candidate or suitable for job if he/she have good ability to learn things quickly and with willingness of work. And I am sure I have these both the ability and intrest in technical issues will give me advantage to work in this. 
On a scale of 1 - 5 please rate your fluency in spoken English 	3