Subject: Fwd: Tech Support Candidate - Garima Rajput
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 24 Sep 2020 02:16:20 -0700 (MST)

Hi Ma'am, 

PFA 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 16 Sep, 2020, at 16:56, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Garima Rajput 
E-mail 	[email-masked] 
Phone Number 	(91) 9548800370 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
Where do you currently live (area) 	Sector 73 
Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	KSPS skill group 	BDM 	29 April 	23000 
Previous Employer 1 	Tata Aig 	Desktop support 	22feb2020 	16000 
Previous Employer 2 	Prolific system and technologies 	Network trainner 	29june 2019 	15000 
In your past experience you have (select all that applies) 	Interacted with customers over Email 
Used a case management tool 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Firstly i trying to open this url in new tab.if we having a same error.second thing i checked my network connectivity, may be website are down.for make sure check another brower to open www.ndtv.com if its is not open then trying to clear the cookies and caches.Click the Library button on your toolbar. Click History and select Clear Recent History. 
In the Time Range to clear: drop-down, select Everything. 
Below the drop-down menu, select both Cookies and Cache. Make sure other items you want to keep are not selected. 
Click Clear Now. 
If clearing brower cookies and cache didn't work, it's probably a sign that there is a problem with the website itself.. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Firstly go to the blutooth setting of your mobile phone. 
Tab the blutooth option,turn on the blutooth of your phone. 
List of available blutooth devices will be appear. 
Now turn on the button of blutooth of speaker if it is not shown on the list. 
Then select the devices ehich you want to connect with your phone . 
After pairing of your speaker with your phone. 
Mobile is connected 
What according to you makes you a good candidate for customer service or technical support job? 	According to me technical support job is good and better option for me.At my previous job, I helped my team with complex software products and coordinates team ,handling and fix the problem. 
On a scale of 1 - 5 please rate your fluency in spoken English 	3