Subject: Fwd: Tech Support Candidate - Jyoti Pawar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 24 Sep 2020 02:11:48 -0700 (MST)

Hi Ma'am, 

PFA 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 16 Sep, 2020, at 15:56, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Jyoti Pawar 
E-mail 	[email-masked] 
Phone Number 	(110032) 9560728573 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
Where do you currently live (area) 	North East delhi 
Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Customer handling and solving problems, i can work over the system 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Ag poly packs pvt ltd 	Officer sales 	12th jan. 2020 	15200 
Previous Employer 1 	Sainath sales & Services pvt ltd 	Admin profile 	Jan 2019 	15k 
Previous Employer 2 	NA 	NA 	NA 	NA 
In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Did not interact with customers, supported internal employees 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	If I have found any trouble shoot then I will open the website in another browser. If my internet connection will be good and and website which j have is correct then I don't think so there will be any issue to open it. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. First of all I have to turn on The blue tooth of my phone and blue tooth speaker. 
2. Second thing to do is to connect blue tooth of your my phone with blue tooth speaker. 
What according to you makes you a good candidate for customer service or technical support job? 	I am good in customer handling, I can communicate well with people in a friendly way, also I good in problem solving. I will always work for company's growth with a good image and connection with clients. 
On a scale of 1 - 5 please rate your fluency in spoken English 	2