Subject: Fwd: Tech Support Candidate - Akash Dixit
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 24 Sep 2020 02:06:43 -0700 (MST)

Hi Ma'am, 

Again seems costly, But we can negotiate also. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 16 Sep, 2020, at 13:59, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Akash Dixit 
E-mail 	[email-masked] 
Phone Number 	(+91) 8384050024 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
Where do you currently live (area) 	Shahdara 
Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Networking - basic 
Speakers & Audio 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 				
Previous Employer 1 	One97communication 	Sales executive 	25/11/19 	24,166 
Previous Employer 2 	Crocon technologies 	E commerce executive 	18/7/19 	12,500 
In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	In this situation, I will make sure that my computer is connected to an internet connection, then I will try to refresh that page or try to reopen the website on a new tab. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1. Firstly, switch on the Bluetooth device 
2. Turn on the Bluetooth option in device 
3. Turn on the Bluetooth in mobile phone 
4. Tap on Search for new devices option ,if it is not paired with that Bluetooth device before. 
5. Then a pair option will appear on the screen of the mobile , simple click on it. 
6. The mobile phone and device will connect successfully. 

What according to you makes you a good candidate for customer service or technical support job? 	My problem solving skills and client servicing. 
On a scale of 1 - 5 please rate your fluency in spoken English 	4