Subject: Arabic Language Test - Md Adnan
From: Md Adnan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Sep 2020 04:05:37 -0400

Foreign Language
Screening Test

Name

Md Adnan
/  (110025) 8810649736    / [email-masked]

Whats your first language

Arabic

Please
answer in grammatically correct ENGLISH the following situation in 100 words:
You are working for Pizza Hut as a phone order executive. You took the order
from a customer and informed him that his order will be delivered in 30 minutes.
The customer calls you back after 45 minutes complaining that he has not
received his Pizza yet. When you check you realised that you made a mistake and
you entered his address incorrectly. You have the customer waiting on phone,
what would you do in this situation?

Firstly I have to say
sorry,then I will say,that happened by mistake and as a human being every may
commit th the mistake,and I will do every possible thing to satisfy the customer
according to the policies of the company, and I will be careful for the next
time.

In ENGLISH - Please describe your Background
(Personal, Educational, Professional) - 50 - 100 words

My name
is Mohammed Adnan, I am from Bihar, I have completed graduation in Arabic from
Jamia Millia Islamia, I have written a book on Arabic translation named "Al
daleel" , I am Chief Editor of an online Arabic magzine named"Lisaan al hind"
also and I keep on writing articles in Arabic magzine

In YOUR LANGUAGE: What
according to you is the difference between good and great customer
service?

Conceptually, the main difference between providing
“good” customer service and delivering “great” customer service is that,
in the former, you are probably only barely keeping your customers satisfied;
while in the latter, you are not only keeping them satisfied – you are also
keeping them loyal!

Please answer this question in YOUR
LANGUAGE: In 5 sentences please explain what makes you the right candidate for
customer service job.

1. I am in expert in the required
language.

2.l can do the job with out any problem in the language.

3.l can handle the customer smoothly.

4. I will work to develop the the company.

5.l will be with the company in every way to boost the company

Please
answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about
any city or town that you traveled to

Happy trip to the Islamic
University of Dar Al Uloom Deoband

Our visit was enjoyable in every sense of the word, worth remembering and
recording;  As it remained protected by our old friends who were in Deoband,
and our group consisted of both Brother Bashart Ali, and Mahmoud Alem, two
students of the Islamic Millia University and the author of these lines:
Muhammad Adnan Al Qasimi is a student at the same university.

Departure to Deoband: We started our trip on Thursday 5 / July 2019 and ended
it on Sunday 8 / July.  Our purpose of the trip is to entertain oneself from
the trouble of studying, to enjoy a rest and relaxation, to buy some books that
we needed, to enjoy the atmosphere of Deoband and Dar Al-Uloom, as well as to
meet with dear friends and great professors.

We drove out of our residence at "Petle House" early in the morning: seven
o'clock in a luxury car

We were large and accommodated all of us and headed to Deoband.  Although the
150 km distance between Dehli and Deoband took about three hours;  But it - the
three hours - elapsed at a strange speed, as if it were half an hour or less;
Because the trip was very enjoyable, we exchanged the practice of halal
banter, and urdu verses and comic stories satiate the humorous taste.

We arrived at Deoband at ten o'clock when the brothers studying at the Islamic
University of Dar al-Uloom Deoband were waiting impatiently for us near the
“al-Qasim” door.  Light meals, tea, kinds of biscuits and other things, and
we were satisfied with that. Then it was time for the noon prayer, so we
performed the prayer in the “Al-Qadim Mosque” and immediately after the noon
prayer, we arrived at the twelfth time to the brother’s room, “Farhan
Akhtar”, where it was previously scheduled to have lunch.  At his table
(Farhan Akhtar), who invited us for two days, took a variety of delicious foods
and chilled drinks, and we finished with lunch and returned to our room, and
took a rest until the afternoon.

Deoband in brief:

We are now in Deoband, a small city in the Saharn Fur district in the state of
Uttrabradish, located about 150 km from Dehli, the capital of India, and there
is an Islamic university named (Islamic University Darul Uloom), which is the
largest and oldest Islamic private university in the Indian subcontinent.
Really, any university in these lands is popular and popular.

After the revolution of 1857 AD failed, and the Islamic rule at the hands of
the British was eradicated, and campaigns against the religion of Islam and the
faith of Muslims began to take place, so the great scholars felt a serious
matter.  Among the Ghayari scholars, headed by Imam Muhammad Qasim al-Nanutwi
(died 1297 AH), the scholar and jurist Rashid Ahmad al-Kankoohi (died 1323 AH),
the great scholar Adib al-Arabiya Zulfiqar Ali (died 1322 AH), Sheikh Haji Abid
Husayn (died 1331 AH) and others.

And this university started a small school;  Today, however, it incubates
about 5,000 students in its infancy, and every year it graduates more than 1,500
students. Students go to it in a large number of foreign countries, from
Afghanistan, America, Arab countries and so on.