Subject: Tech Support Candidate - Milambo Michael
From: Milambo Michael <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Sep 2020 11:20:27 -0400

Tech Support
Test

Name

Milambo
Michael

E-mail

[email-masked]

Phone Number

(+91) 9620931478

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Bangalore Kalyan Nagar

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Hardware - Basic
Speakers &
Audio
Cctv

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Shalom enterprise

Proprietor

Presently
working

25000

Previous Employer 1

Forefront

Instructor

Presently

10000

Previous
Employer 2

S m academy

Instructor

Presently working

10000

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1.  First I check if my laptop is connected to
WiFi   Or anynetwork

2. Then I open my google Crome or any other browser and I will type the full

(www.ndtv.com) And it will work

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. I must open my blue tooth device by going to
the settings and open my Bluetooth in my mobile phone

2. I will open my speaker device after opening I will go back to my mobile phone
to search my speakers  device , and the name of the speaker device that will
come in my phone and I will click to the connect button.

What
according to you makes you a good candidate for customer service or technical
support job?

I am good in social interaction and authority.
Tendency to be friendly. Stability in Positive or negative or stressful
situation, openness And willingness to do new things.

On a scale of 1 - 5
please rate your fluency in spoken English

4