Subject: FW: Tech Support Candidate - Andre Thilaye Noux Mansour Yorro
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 23 Sep 2020 08:17:41 +0000

Poor English, no tech, no point getting French checked. Reject

From: Andre Thilaye Noux Mansour Yorro <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 23 September 2020 at 3:17 AM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Andre Thilaye Noux Mansour Yorro

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Andre Thilaye Noux Mansour Yorro
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9986354398
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Bangalore
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Delhi public school anantapur   French music trainer    March 2020      45000
Previous Employer 1     Exigent private limited         French expert   February 2019   30000
Previous Employer 2     PES university  French Spanish ttainer  April 2019      20000
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First step,  check if the computer is connected to internet via Wi-Fi or Ethernet cable.
Second step,  if no, connect to the internet and login with customer credentials to the internet provider portal.
If yes, reload or refresh the page
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step one,  got to the setting menu
Step two,  under connection or connectivity click on Bluetooth
Step three,  click on the button in front of Bluetooth.
Step four, pair the device ( speakers)  with the phone by clicking on the device name
What according to you makes you a good candidate for customer service or technical support job? I have a degree in computer application. I am a patient person and fast learn too.  As I have studied psychology and philosophy in my P. U that help me understand how human been behavior change and vary. My termination and persistence to obtain good and excellent results make me one of the perfect candidate for this job
On a scale of 1 - 5 please rate your fluency in spoken English  4