Subject: Tech Support Candidate - Andre Thilaye Noux Mansour Yorro
From: Andre Thilaye Noux Mansour Yorro <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Sep 2020 17:47:09 -0400

Tech Support
Test

Name

Andre
Thilaye Noux Mansour Yorro

E-mail

[email-masked]

Phone Number

(+91) 9986354398

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Bangalore

Which
best describes your Technical Support capabilities

I don't
have Tech Support experience, but I am confident with my skills I can do
it

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Delhi public school anantapur

French music trainer

March
2020

45000

Previous Employer 1

Exigent private limited

French
expert

February 2019

30000

Previous Employer 2

PES university

French Spanish
ttainer

April 2019

20000

In your past experience
you have (select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First step,  check if the
computer is connected to internet via Wi-Fi or Ethernet cable.

Second step,  if no, connect to the internet and login with customer
credentials to the internet provider portal.

If yes, reload or refresh the page

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Step one,
got to the setting menu

Step two,  under connection or connectivity click on Bluetooth

Step three,  click on the button in front of Bluetooth.

Step four, pair the device ( speakers)  with the phone by clicking on the
device name

What according to you makes you a good candidate
for customer service or technical support job?

I have a
degree in computer application. I am a patient person and fast learn too.  As I
have studied psychology and philosophy in my P. U that help me understand how
human been behavior change and vary. My termination and persistence to obtain
good and excellent results make me one of the perfect candidate for this
job

On a scale of 1 - 5 please rate your fluency in spoken
English

4