Subject: FW: Tech Support Candidate - DJIMBI NIOLAUD Exaucet Glad Précieux
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Cc: Livesalesman <[email-masked]>
Date: Tue, 22 Sep 2020 10:18:57 +0000

Please interview for tech

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 22 September 2020 at 2:24 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Tech Support Candidate - DJIMBI NIOLAUD Exaucet Glad Précieux

Hi Ma'am,

Please check his English test too.

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393
[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    DJIMBI NIOLAUD Exaucet Glad Précieux
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8978656875
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      hyderabad
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        VIFL Translation        French specialist Consultant    Currently working       40K
Previous Employer 1     vcc india       Customer support french specialist      23 May 2019     35K
Previous Employer 2
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  To troubleshoot the problem, i'll first try to open a new tab and check to see if i can load another website like google.com, if i can open another website, that means the problem only happens with the website www.ndtv.com
but i can still try with another browser to make sure that problem not only happens on the current browser. According to those two operations i'll find out if the problem is the browser, the website or something else.
What according to you is difference between Bluetooth and Wifi? Although both are wireless technology, but the difference is that:
Bluetooth is used to connect devices without using cables, it allows for short-range data transfer usually between personal mobile devices.
Wi-Fi provides high-speed access to the internet, it allows devices to connect to the Internet.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good customer service is a service on which we focus on customer expectations only.
Great customer service is a service on which we focus on customer expectations, and must also try to build a relationship of trust with the client, to put the client in a position to understand the limits of service when faced with impossible situations.
What according to you makes you a good candidate for customer service or technical support job? Glad would be a good candidate for this position as he already has the required experience.

Glad would be a good candidate for this position because beyond experience he is an attentive, dynamic and rigorous person in his work.

Glad would be a good candidate for this position because he is a humble, open-minded person and above all he knows that we always have something to learn from others, just as we cannot always settle everything by ourselves.

Glad would be a good candidate for this position because he is a socially accessible person and that from his point of view, it's a required quality for this kind of work and especially for the dynamics of teamwork.

Glad would be a good candidate for this position because he is aware that respect is a primordial quality in any organization, respecting his work, colleagues and hierarchy are prerequisites on which Glad relies for the good health of his career ambitions.
On a scale of 1 - 5 please rate your fluency in spoken English  4