Subject: Re: Arabic Language Test - Masoodur Rahman
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Tue, 22 Sep 2020 01:03:58 -0700 (MST)

Hi Harpreet, 

I rate him 7.5 / 10 
He is not native but able to conunicate in formal Arabic. 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, September 21, 2020 7:45:03 PM 
Subject: Fwd: Arabic Language Test - Masoodur Rahman 

Hi Team, 

Please call him and check his spoken and let me know. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 29 Aug, 2020, at 12:47, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Masoodur Rahman / (+91) 9958208022 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I would send a message to the customer and seek apology and tell him that it was a human mistake and it would never happen again and now it's free for you. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I belong to Okhla and have completed my graduation from jmi in English-Arabic translation. 
I've been working as a medical Translator and interpreter in various hospitals since 2017 and have worked for Paytm as a sales executive for one year. 
Now I'm looking for a job in Arabic language. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة العملاء الجيدة هي التي تقدم خدمة جيدة وترضي عملائها، وخدمة عملاء رائعة هي أنه عندما تستفسر عن حاجة عملائك ثم تساعده في إيجاد الحل حتى يتمسك بشركتك ويصبح عميلاً إلى الأبد 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أنا شخص مهذب ومقنع ومبتكر يمكنني العمل تحت ظروف ضغط شديد وإدراك مهارات الاتصال الجيدة. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	زرت مدينة لكناؤ في العالم الماضي هذه مدينة عريقة تاريخية وهي مدينة مسماة بمدينة النوابين حاليا هى عاصمة ولاية اترا راديش،مدينة جميله توجد فيها حدائق كثيرة منها حديقة" جانيشور ميشرا بارك" هي أكبر الحدائق حجما في آسيا. و يوجد في هذه المدينة باب الرومي.