Subject: Re: Arabic Language Test - Rokia Abdo
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Mon, 21 Sep 2020 22:42:21 -0700 (MST)

Hi Ma'am, 

She is a girl and her husband has given me the interview on behalf of her. She is not able to understand English. 
I don't think it could work. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 21 Sep, 2020, at 19:06, Deeksha Dadu <[email-masked]> wrote: 

I tried to call this guy but number is switched off. Coordinate with him for interview and let me know 

From: HR Livesalesman < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 2 September 2020 at 2:56 PM 
To: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Arabic Language Test - Rokia Abdo 

Hi Ma'am, 

7/10, evaluated by Fauzan 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 2 Sep, 2020, at 14:52, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Where is the internal evaluation? 

From: Rokia Abdo < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Friday, 28 August 2020 at 5:46 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Urvika Chaudhary < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Arabic Language Test - Rokia Abdo 

	
	
			Foreign Language Screening Test 
		
	Name 	Rokia Abdo / (12203) +91 72918 60836 / [ mailto:[email-masked] | [email-masked] ] 
	Whats your first language 	Arabic 
	Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	In this case, I will quickly correct the address and apologize to the customer and inform him that the order will be delivered within 20 minutes with free pizza with no repetition in the future 
	In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Name. Rokia Abdo 
Age. 27 
Address. Gurugram sector 39 
Nationality. Yeman 
Certificate. Professional nursing 4 years 2. 
Project management 3 months 
Translating in hospital 
Advertising voice 
Physiotherpy 
Nursing care at home 
	In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	من الناحية المفاهيمية ، يتمثل الاختلاف الرئيسي بين تقديم خدمة عملاء "جيدة" وتقديم خدمة عملاء "رائعة" في أنك ، في السابق ، ربما بالكاد تحافظ على رضا عملائك ؛ بينما في الأخير ، فأنت لا تحافظ على رضائهم فحسب - بل تحافظ عليهم أيضًا على ولائهم 
	Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اعتقد انني امتلك الخبرة الكافيه في مجال خدمة العملاء والتسويق بالاضافه لسرعة التعلم والعمل مت الفريق والالتزام بالواحبات بالاضافة للغة العربية 
	Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	في عام 2017 ذهبت الى مدينة بانغلور في جنوب الهند وكانت من اجمل المدن التي ذهبت اليهالان مناخها معتل طوال السنه واكثر شي يلفت الانتباه النظافة والمجتمع الراقي ... اتمني زيارتها مجددا في المستقبل