Subject: Re: Arabic Language Test - Rokia Abdo
From: Deeksha Dadu <[email-masked]>
To: HR Livesalesman <[email-masked]>
Date: Mon, 21 Sep 2020 13:36:50 +0000

I tried to call this guy but number is switched off. Coordinate with him for interview and let me know

From: HR Livesalesman <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 2 September 2020 at 2:56 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Arabic Language Test - Rokia Abdo

Hi Ma'am,

7/10, evaluated by Fauzan

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393

----- On 2 Sep, 2020, at 14:52, Deeksha Dadu <[email-masked]<mailto:[email-masked]>> wrote:

Where is the internal evaluation?

From: Rokia Abdo <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 28 August 2020 at 5:46 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Arabic Language Test - Rokia Abdo

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    Rokia Abdo    /  (12203) +91 72918 60836    / [email-masked]<mailto:[email-masked]>
Whats your first language       Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   In this case, I will quickly correct the address and apologize to the customer and inform him that the order will be delivered within 20 minutes with free pizza with no repetition in the future
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     Name. Rokia Abdo
Age. 27
Address. Gurugram sector 39
Nationality. Yeman
Certificate. Professional nursing 4 years  2.
Project management 3 months
Translating in hospital
Advertising voice
Physiotherpy
Nursing care at home
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      من الناحية المفاهيمية ، يتمثل الاختلاف الرئيسي بين تقديم خدمة عملاء "جيدة" وتقديم خدمة عملاء "رائعة" في أنك ، في السابق ، ربما بالكاد تحافظ على رضا عملائك ؛ بينما في الأخير ، فأنت لا تحافظ على رضائهم فحسب - بل تحافظ عليهم أيضًا على ولائهم
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        اعتقد انني امتلك الخبرة الكافيه في مجال خدمة العملاء والتسويق بالاضافه لسرعة التعلم والعمل مت الفريق  والالتزام بالواحبات بالاضافة للغة العربية
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     في عام 2017 ذهبت الى مدينة  بانغلور في جنوب الهند وكانت من اجمل المدن التي ذهبت اليهالان مناخها معتل طوال السنه واكثر شي يلفت الانتباه  النظافة والمجتمع الراقي ... اتمني زيارتها مجددا في المستقبل