Subject: FW: French Language Test - RAHAMATA KARAMOKO
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Mon, 21 Sep 2020 09:19:58 +0000

Poor English, no

From: RAHAMATA KARAMOKO <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 18 September 2020 at 8:49 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: French Language Test - RAHAMATA KARAMOKO

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Foreign Language Screening Test

Name    RAHAMATA KARAMOKO    /  (+91) 7290833104    / [email-masked]<mailto:[email-masked]>
Whats your first language       French
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?   First of all I will apology the client for the late that was not excepted, then I will reassure him that his food will be delivery as soon as possible, may be the deliver is in a traffic jump and make sure that the client is calm down.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words     I'm RAHAMATA KARAMOKO from Ivory Coast(Cote d'Ivoire) in west Africa.
I did my secondary school in my country where I got my Baccalaureate.
I came in India to continue my studies, I did my Bachelor (BCA Bachelor in Computer Application) in 2018 at Saharanpur and this year I have with my Master (MCA Master in Computer Application) at Greater Noida.
I'm a fresher and I hope that it will an opportunity for me to work with your organization.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?      Pour un bon service service client, il faudrait avoir les équipements adéquates et un bon plan de gestion de service pour pourvoir diminiuer les plaintes des clients et un excellent service client c'est lorsque nous arrivons à fournir au client ce dont il a besoin, lorsque nous arrivons à regler les problèmes du client qui va lui apporter une grande satisfaction.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.        - J'apprends rapidement les tâches qui me sont assignées
- J'aime le travail bien fait
- Je suis apte à travailler individuellement et j'aime aussi le travail de groupe
- Je suis rigoureuse, motivatrice et ponctuelle
-je m'active à ce que tout soit correcte dans mon travail
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to     Depuis on arrivé en inde j'ai visitée certaines villes telle que Dehradun en Uttar Khand qui a été la première ville que j'ai visitée avec de bels endroits tel que le Pacific Mall, le ZOO.
j'ai aussi visitée Munssoorie dans les montagnes où la neige tombe pendant l'hiver, un beau paysage qui est agréable à voir.
j'ai visitée d'autres villes telle que Chandigarh et New Delhi à Elante Mall; DLF et Ambience Mall.
Ma dernière visite a été en janvier cette annéee à Agra Taj Mal qui est l'un des sept merveilles du monde, une architecture fascinante et très jolie à voir. J'ai vraiment aimée mes visites et si j'avais l'opportunité et les moyens pour visiter dùautres places et ville de l'Inde