Subject: Tech Support Candidate - ROHIT VYAS
From: ROHIT VYAS <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Sep 2020 11:52:02 -0400

Tech Support
Test

Name

ROHIT
VYAS

E-mail

[email-masked]

Phone Number

(56) 22463663

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Noida

Which
best describes your Technical Support capabilities

I don't
have experience or skills for Technical Support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Dear Admin ,

I am Rohit vyas . I am trying to open a website (www.ndtv.com) on browser . It's
showing "please enter the correct address" while everything is correct because I
daily open this website but today is showing error . Please find out what's
excectly is happening .

Thank you .

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly I will switch on the bluetooth
speaker.then will tab the bluetooth icon of my phone . If phone my will showing
my bluetooth speaker name then I will press on that name otherwise I will check
if bluetooth is on of my speaker or not .

What according to
you makes you a good candidate for customer service or technical support
job?

Understanding the customer's problems , desires and need and
solving the all doubts of customers .

On a scale of 1 - 5
please rate your fluency in spoken English

4