Subject: Tech Support Candidate - Santhosh Kumar
From: Santhosh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Sep 2020 10:18:09 -0400

Tech Support
Test

Name

Santhosh
Kumar

E-mail

[email-masked]

Phone Number

(96767) 99198

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Mancherial

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

Hardware - Advanced

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Primaccess

System administrator

12/01/2019

40000

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will check internet I will ping ip address

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

We searching Bluetooth driver an
connect

What according to you makes you a good candidate
for customer service or technical support job?

We solve
problems

On a scale of 1 - 5 please rate your fluency in spoken
English

1