Subject: Tech Support Candidate - RAHAMATA KARAMOKO
From: RAHAMATA KARAMOKO <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Sep 2020 09:52:05 -0400

Tech Support
Test

Name

RAHAMATA
KARAMOKO

E-mail

[email-masked]

Phone Number

(+91) 7290833104

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Greater Noida

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will check first of all if there is no error in
the website name, if that is correct, I will check the network connection if it
is working properly or check in troubleshoot session in settings.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

-Turn on my device

-Turn on the Bluetooth of my phone

-Scan to check the name of my device in the list given by the phone, also turn
on the visibility

-click on the name of my device to pair and it will be connect to my phone

What according to you makes you a good candidate
for customer service or technical support job?

I'm a
fast learner and I am very motivated to participate to the work

As I'm a fresher it will be an opportunity for me to get more
skills.

On a scale of 1 - 5 please rate your fluency in spoken
English

4