Subject: Tech Support Candidate - MSP PRUDHVEE
From: MSP PRUDHVEE <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Sep 2020 07:00:46 -0400

Tech Support
Test

Name

MSP
PRUDHVEE

E-mail

[email-masked]

Phone Number

(+91) 9493939129

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Visakhapatnam

Which
best describes your Technical Support capabilities

I've
worked in Level 2 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

3one Technologies

System admin & Global
Technical Support Executive

22nd September 2020

40000

Previous Employer 1

BEST Western SVN GRAND
HOTEL

System admin/ International Technical Support Executive

30th September
2015

28000

Previous Employer 2

City online Broadband services
private limited

Network engineer

22nd April 2013

17000

In your past experience you have (select
all that applies)

Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Please proceed

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Yes

What according to you makes you a
good candidate for customer service or technical support job?

Technical support

On a scale of 1 - 5
please rate your fluency in spoken English

5