Subject: Tech Support Candidate - Jagdeep SIngh
From: Jagdeep SIngh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 18 Sep 2020 04:51:04 -0400

Tech Support
Test

Name

Jagdeep
SIngh

E-mail

[email-masked]

Phone Number

(91) 9417655360

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

New Ashok Nagar

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Trimax IT infrastructure and services LImited

Network Operator Cum Field
Engineer

NA

21500

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

To solve this type of problem, first i will check
my internet connection whether it is working or not, if its working then i will
try to switch browser and if even after this site is not accessible ,then it may
be issue with the  website

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Switch
on the Speaker

2. Switch on bluetooth in phone

3. Then it will show available devices

4. Pair speaker with phone

5. Then press on the name of  paired device and it will intitate connection
process

What according to you makes you a good candidate
for customer service or technical support job?

I have 2
years of experience in networking and i have provided technical support to
almost 100 employees in the office regarding hardware, Internet Problems, also i
have given support for website of punjab government and trained 100 people to
get ready to work on new portal. I think i am good candidate for this role as i
have all the skills which are required for this role.

On a scale of 1 - 5 please rate your fluency in spoken
English

4