Subject: Re: Tech Support Candidate - Ravi Kumar
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Thu, 17 Sep 2020 22:44:02 -0700 (MST)

Very Bad spoken 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 17 Sep, 2020, at 13:59, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Ravi Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 16 September 2020 at 7:54 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Ravi Kumar 

	

	
	
			Tech Support Test 
		
	Name 	Ravi Kumar 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(91) 8287408053 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Sector 44 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MacOS 
Linux 
Networking - basic 
Networking - advance 
Hardware - Basic 
Hardware - Advanced 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Idemia 	Project engineer 	Na 	23000 
Previous Employer 1 	Na 	Na 	Na 	Na 
Previous Employer 2 	Na 	Na 	Na 	Na 
	In your past experience you have (select all that applies) 	Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Try to check the Internet connection. Most of the tine this error will be occurs only for Internet connectivity. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.open the Bluetooth of speaker and phone. 
2.try to pair the both devices. After pairing we can use the speaker. 

	What according to you makes you a good candidate for customer service or technical support job? 	Good communication skills and good technical skills 
	On a scale of 1 - 5 please rate your fluency in spoken English 	5