Subject: FW: Tech Support Candidate - Maharshi Dutt Shukla
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 17 Sep 2020 08:30:55 +0000

Keep aside for English

From: Maharshi Dutt Shukla <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 16 September 2020 at 6:22 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Maharshi Dutt Shukla

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Maharshi Dutt Shukla
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7053515385
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida sector 59
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Ienergizer      Junior engineer NA      17000
Previous Employer 1     Bharat BPO      CSA     NA      9300
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  In this case, first I will check the internet connectivity as well as link and i will check other website from the same browser. Restart the browser and net connectivity reboot also could be helpful. If not resolved issue and other sites working there must be issue in website.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. open bluetooth option from mobile, visibility on and search for the device. (Meanwhile power on the bluetooth speaker as well to search)

2 To onnect with the speaker click on perticular model from searched nearby devices appear in mobile.

3. If required press the button to pair (few devices) else it will connect post that.
What according to you makes you a good candidate for customer service or technical support job? As per my opinion any one can be good candidate or suitable for job if he/she have good ability to learn things quickly and with willingness of work. And I am sure I have these both the ability and intrest in technical issues will give me advantage to work in this.
On a scale of 1 - 5 please rate your fluency in spoken English  3