Subject: FW: Tech Support Candidate - Ravi Kumar
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Thu, 17 Sep 2020 08:29:19 +0000

First round

From: Ravi Kumar <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 16 September 2020 at 7:54 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Ravi Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Ravi Kumar
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8287408053
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Sector 44
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Idemia  Project engineer        Na      23000
Previous Employer 1     Na      Na      Na      Na
Previous Employer 2     Na      Na      Na      Na
In your past experience you have (select all that applies)      Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Try to check the Internet connection. Most of the tine this error will be occurs only for Internet connectivity.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.open the Bluetooth of speaker and phone.
2.try to pair the both devices. After pairing we can use the speaker.

What according to you makes you a good candidate for customer service or technical support job? Good communication skills and good technical skills
On a scale of 1 - 5 please rate your fluency in spoken English  5