Subject: Tech Support Candidate - Ranjana Kumari
From: Ranjana Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Sep 2020 03:26:28 -0400

Tech Support
Test

Name

Ranjana
Kumari

E-mail

[email-masked]

Phone Number

(91) 8252307941

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Greater Noida

Which best describes your Technical
Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Vivo Mobile Ind Private limited

System engineer

7/03/2020

23500

Previous Employer 1

Previous
Employer 2

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I will close all programs on the window and then
try to open it , if still i wont able to open it then i will clear all
browsing history.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

OPEN THE
BLUETOOTH OF PHONE-> OPEN THE BLUETOOTH OF SPEAKER-> GO TO SETTINGS AND
THEN PAIR THE SPEAKER WITH PHONE AND THEN PHONE WILL BE CONNECTED

What
according to you makes you a good candidate for customer service or technical
support job?

I have worked as a system administrator in Vivo
Mobile Ind Private limited

On a scale of 1 - 5 please rate your
fluency in spoken English

4