Subject: Tech Support Candidate - AMRJEET Kumar
From: AMRJEET Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 11:48:28 -0400

Tech Support
Test

Name

AMRJEET
Kumar

E-mail

[email-masked]

Phone Number

(+91) 9310189462

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Imt manesar

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio
VoIP
Server

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

MMDL

System analysis

Continue

1875
rs

Previous Employer 1

Country inn sweets by radisson

Network admin

15 march

1486
rs

Previous Employer 2

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone
Interacted with
customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First thing I asked about
error which error you have...... after that provide him troubleshooting
steps...

Thanks

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Steps

1. Power on bluetooth speaker

2.inside of mobile also bluetooth on

3. Search device name inside of  mobile

4. Paired the device name to mobile

......now it's connected

What according to you makes you a
good candidate for customer service or technical support job?

Technical support because I have technical skills and
experience in the same field....

On a scale of 1 - 5
please rate your fluency in spoken English

4