Subject: Tech Support Candidate - Rahul panchal Rahul
From: Rahul panchal Rahul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 11:13:50 -0400

Tech Support
Test

Name

Rahul
panchal Rahul

E-mail

[email-masked]

Phone Number

(91) 9634508961

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Noida

Which
best describes your Technical Support capabilities

I've
worked in Level 1 tech support

Please tell us which areas below are you
comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Na

Na

Na

Na

Previous
Employer 2

Na

Na

Na

Na

In your past experience you have (select
all that applies)

Interacted with Domestic customers on
Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Check the web address (URL)
in the address bar to make sure you're going to the right webpage.

If you are, try to open the same webpage on another computer connected to the
same network.

If you can't see the webpage on any computer, check if you're connected to the
Internet. If you are, the webpage might be down.

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Open
bluetooth then turn on the bluetooth then search a new device an pair it then it
is connected

What according to you makes you a good candidate
for customer service or technical support job?

I am
rahul panchal from mathura i habe done my engineering degree with 6.5
cgpa

On a scale of 1 - 5 please rate your fluency in spoken
English

2