Subject: Re: Tech Support Candidate - Anuradha Ghosh Anuradha
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 16 Sep 2020 05:57:00 -0700 (MST)

She is making grammatical error while talking. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 16 Sep, 2020, at 18:13, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: Anuradha Ghosh Anuradha < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 16 September 2020 at 5:57 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Anuradha Ghosh Anuradha 

	

	
	
			Tech Support Test 
		
	Name 	Anuradha Ghosh Anuradha 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(110019) 8851240386 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Networking - advance 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 	NA 	NA 	NA 
Previous Employer 1 	Femmes india 	IT Executive 	25oct 2019 	20k 
Previous Employer 2 	Varuna Groups 	IT support & MIS 	14 May 2020 	16k 
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with International customers on Phone 
Interacted with customers over Email 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Start by simply shutting down the browser app and then reopening it. After that, try to visit the website. If you can still see the error then try force reloading the page. This will force the browser to ignore the cached version of the page and load the latest version. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Go to settings 
Tap the bluetooth option 
Turn on bluetooth 
A list of available devices all appear 
If your speaker is not listed, press the button on your speaker that makes it diacoverable- it's often a button with a bluetooth symbol on it. 
	What according to you makes you a good candidate for customer service or technical support job? 	Honestly 
Problem- solving skills 
Confidence 
	On a scale of 1 - 5 please rate your fluency in spoken English 	3