Subject: Re: Tech Support Candidate - rajesh mishra
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Wed, 16 Sep 2020 05:19:22 -0700 (MST)

His spoken is good, Having technical experience too. 
Immediate joiner, Staying in Mayur Vihar. 
His Last salary was 36600/- 
Expecting 20-30% hike. 
Holding an offer from HCL OF 37000/-, Not preferring HCL because there he have to work on third party payroll. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 16 Sep, 2020, at 17:18, Deeksha Dadu <[email-masked]> wrote: 

First round 

From: rajesh mishra < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 16 September 2020 at 4:52 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - rajesh mishra 

	

	
	
			Tech Support Test 
		
	Name 	rajesh mishra 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(863) 7543078 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Mayur vihar3 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Na 	Na 	Na 	Na 
Previous Employer 1 	Globtier infotech p ltd 	Technical support executive 	25th march 2020 	36.6 k 
Previous Employer 2 	Echosoft infocom p ltd 	Operational exe 	9th march 2019 	31.5 k 
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Step 1- try to open the site on another device like smart phone if site opens then follow the following and if not then it is downtime from host. 
Step 2-first of all check proper working internet connection. 
Step 3-reset the browser to the default if step 2 is ok 
Step 4 -check with the other browser if above 3 step are ok 

	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 1 -turn on the mobile Bluetooth 
Step 2- search the brand name speaker on you Bluetooth section 
Step 3-pair with the device 
Step 4-enjoy the music 
	What according to you makes you a good candidate for customer service or technical support job? 	Listening to the customer,probing about the issue, resolution to meet sla 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4