Subject: Tech Support Candidate - Laxmikant Sharma
From: Laxmikant Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Sep 2020 08:17:17 -0400

Tech Support
Test

Name

Laxmikant
Sharma

E-mail

[email-masked]

Phone Number

(0120) 8527510979

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Greater noida

Which best describes your Technical
Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware -
Basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have (select
all that applies)

Did not interact with customers, supported
internal employees

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

As a computer user. I would like to request you,
please follow these steps.

1. If website is not working. Please check your internet connection, internet is
working properly or not.

2. If internet is working after that you are facing the same issue, request you
to please clear browser history and clear catche file.

3. If still facing the same issue, request you to please open new  window then
open your link hopefully problem will fix

Thank you

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Remember one thing, speaker must on.

There after please open bluetooth in both device (mobile and speaker)

List of all available device will appear.

Click on speaker option, which you are getting in bluetooth.

Your speaker will paired.

You can enjoy.

What according to you makes you a good candidate
for customer service or technical support job?

According
to me.

A good candidate must have these skills for customer service.

1. Willingness to help

2. Patience

3. Attentiveness

4. Proper knowledge

5. Active listening

On a scale of 1 - 5 please rate your fluency in spoken
English

3