Subject: FW: Tech Support Candidate - Garima Rajput
From: Deeksha Dadu <[email-masked]>
To: Livesalesman <[email-masked]>
Date: Wed, 16 Sep 2020 11:49:01 +0000

Set aside for English

From: Garima Rajput <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 16 September 2020 at 4:56 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Subject: Tech Support Candidate - Garima Rajput

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         Tech Support Test

Name    Garima Rajput
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 9548800370
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Sector 73
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        KSPS skill group        BDM     29 April        23000
Previous Employer 1     Tata Aig        Desktop support 22feb2020       16000
Previous Employer 2     Prolific system and technologies        Network trainner        29june 2019     15000
In your past experience you have (select all that applies)      Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly i trying to open this url in new tab.if we having a same error.second thing i checked my network connectivity, may be website are down.for make sure check another brower to open www.ndtv.com if its is not open then trying to  clear the cookies and caches.Click the Library button  on your toolbar. Click History and select Clear Recent History.
In the Time Range to clear: drop-down, select Everything.
Below the drop-down menu, select both Cookies and Cache. Make sure other items you want to keep are not selected.
Click Clear Now.
If clearing brower cookies and cache didn't work, it's probably a sign that there is a problem with the website itself..
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Firstly go to the blutooth setting of your mobile phone.
Tab the blutooth option,turn on the blutooth of your phone.
List of available blutooth devices will be appear.
Now turn on the button of blutooth of speaker if it is not shown on the list.
Then select the devices ehich you want to connect with your phone .
After pairing of your speaker with your phone.
Mobile is connected
What according to you makes you a good candidate for customer service or technical support job? According to me technical support job is good and better option for me.At my previous job, I helped my team with complex software products and coordinates team ,handling and fix the problem.
On a scale of 1 - 5 please rate your fluency in spoken English  3